Favorite pieces for her
for her
30-day returns
At Mila Móda, we believe in one thing: you should always feel good about your purchases. That's why we give you 30 days. Not satisfied? Simply return the item – no unnecessary complications. The clothes must fit you perfectly, and their purchase should not pose any risk.
- Mila
Mila Móda
Favorite picks for him
Náš príbeh: Láska k móde, ktorá rastie s rodinou
Mila Móda sa nenarodila v chladnej korporátnej kancelárii, ale pri našom rodinnom stole. Ako pár s rokmi skúseností v odevnom dizajne a textilnom priemysle sme vždy žili módou. Keď sa nám však narodila naša dcérka Mila, náš pohľad na svet sa úplne zmenil. Jej meno v sebe nesie význam „milovaná“ a „láskavá“ – a presne to bol moment, kedy sa zrodila myšlienka vytvoriť značku, ktorá by odrážala rovnaké hodnoty.
Chceli sme na Slovensko priniesť nadčasovú módu pre ženy aj mužov, ktorá spája modernú eleganciu, pohodlie a poctivý cit pre detail. Každý jeden kúsok v našom obchode vyberáme s rovnakou starostlivosťou a láskou, akú venujeme svojej vlastnej rodine. Dbáme na to, aby sa v našom oblečení každý z vás cítil sebavedomo, príjemne a predovšetkým sám sebou.
Mila Móda je pre nás viac než len obchod – je to náš rodinný projekt, do ktorého dávame celé svoje srdce. Ďakujeme, že ste súčasťou nášho príbehu.
Frequently Asked Questions
The average delivery time is 2 to 3 business days. As soon as we ship your package, we will send you an email with a tracking number (Track & Trace).
We apologize for the inconvenience! Please contact our customer service at [email address] within 48 hours of delivery. Include your order number and photos of the damaged goods. We will resolve the issue immediately.
Once your return is received and inspected, we will refund your money using the same payment method you used for the purchase, within 5 to 7 business days.
Returns are completely free of charge with us! Contact our customer service or report a return via our e-shop and we will send you a free return label.
You may return the goods without giving a reason within 30 days of their delivery. The goods must be unworn, unwashed, in original condition, and with original tags and packaging.
Yes, goods purchased at a discount or using a discount code are subject to the same conditions, and you can return them without any problems within 30 days.
No problem! If the item doesn't fit or doesn't meet your expectations, please write to us at info@milamoda.sk. In the email, please remember to include your order number. Our team will be happy to help you with an exchange for a different size or with the return process.
As a consumer, you have the legal right to withdraw from a purchase agreement without giving a reason within 14 days. In order to exercise this right, we kindly ask you to adhere to the following conditions:
- When the right applies: The right to withdraw from the contract begins to run only from the moment the package has been physically delivered and the status of the shipment is marked as “Delivered” in the tracking system (Track & Trace).
- When the right does not apply: If the shipment is still in transit, the contract withdrawal process cannot be initiated prematurely.
- Costs: When returning goods without giving a reason, the customer bears the costs of return transport/postage.
For detailed information, the complete procedure, and the return form, click here.
